Responsible Gaming

Gaming Should Be Entertainment

At Lucky Star India, we believe that gambling should be enjoyed as a form of entertainment only. It is never a reliable way to earn money or solve financial problems. Please gamble responsibly and only with money you can afford to lose.

Age Verification

We are committed to protecting minors. You must be at least 18 years of age (or the legal gambling age in your jurisdiction, whichever is higher) to access our services. If you are under the legal age, please do not participate in any gambling activities on this site.

We verify ages during registration. False age declarations may result in account suspension and forfeiture of funds.

Warning Signs of Problem Gambling

If you recognize any of the following signs, you may be developing a gambling problem. Please seek help immediately:

• Chasing losses by gambling more to recover money you've lost
• Gambling with increasing amounts of money to achieve the same excitement
• Hiding your gambling activities from family, friends, or professionals
• Neglecting work, school, or family responsibilities due to gambling
• Using gambling to escape problems, anxiety, or depression
• Borrowing money or going into debt to fund gambling
• Unsuccessful attempts to reduce or control gambling
• Experiencing mood swings, irritability, or anxiety when unable to gamble
• Lying about the extent of your gambling involvement
• Jeopardizing relationships, education, or career opportunities

Self-Help Tools

We provide several tools to help you maintain control over your gaming:

• Deposit Limits: Set daily, weekly, or monthly limits on how much you can deposit into your account
• Loss Limits: Set maximum loss limits to prevent excessive spending
• Reality Checks: Receive regular reminders about how long you've been playing and how much you've spent
• Self-Exclusion: Temporarily or permanently close your account if you feel you are losing control. Self-exclusion can be applied for periods ranging from days to years
• Session Timeouts: Set automatic session timeouts to limit continuous play

Contact our customer support team at support@brokenpipeline.org to activate any of these tools.

Professional Support Organizations

If you are struggling with problem gambling, please reach out to one of these reputable organizations:

India

• All India Institute of Medical Sciences (AIIMS) - Mental Health Services: Offers counseling and treatment for gambling addiction. Contact your nearest AIIMS facility for support.
• National Mental Health Programme (NMHP): Government-supported resource for mental health and addiction services across India

International Resources

• GamCare (United Kingdom): www.gamcare.org.uk – Free, confidential support and counseling
• GamStop (United Kingdom): www.gamstop.co.uk – National self-exclusion scheme
• Gambling Help Online (Australia): www.gamblinghelponline.org.au – Free counseling and support
• Responsible Gambling Council (Canada): www.responsiblegambling.org – Resources and referrals
• National Council on Problem Gambling (United States): www.ncpgambling.org – Help line and treatment referrals

These organizations offer confidential support, counseling, and treatment options at no cost or low cost.

If You Need Help

Problem gambling is a serious issue, but recovery is possible. Please do not hesitate to seek professional help.

You are not alone. Reach out to one of the support organizations listed above or speak with a trusted family member, friend, or mental health professional.

Your health and well-being are our priority. Gaming should remain fun and safe.